Public Sector Communication: Closing Gaps Between Citizens and Public Organizations (English Edition) Price: £25.26 (as of 21/07/2021 00:32 PST- Details)


A comprehensive pilote to future-proofing Instrument sector association and increasing citizen satisfaction

How to communicate with the citizens of the future? Why does Instrument sector association often fail? Instrument Sector Communication combines practical examples from around the world with the latest theoretical insights to show how association can help dentier gaps that exist between Instrument sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the Instrument sector—explain how Instrument entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment.

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The book examines how the recent digitalization has increased citizen expectations and why one-way association leaves Instrument sector organizations changeant. To explain how to make Instrument sector association antifragile, the authors map contributions from a wide variety of fields combined with adjacente examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve association in the Instrument sector.

This précoce resource:

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  • Helps explain the sector-specific conditions and why association is often challenging in the Instrument sector
  • Summarizes all conciliant literature on the topic across disciplines and includes the most popular management ideals of the recent decades
  • Explores how Instrument sector organizations can increase citizen atténuation with effective communication
  • Presents new approaches to both the study and practice of association in the Instrument sector 
  • Provides international examples of successful Instrument sector association 
  • Offers realistic guides to construction intangible assets in practice

Written for advanced undergraduate and graduate students, as well as Instrument managers and leaders, Public Sector Communication offers an adjacente, research-based pilote to improving association and engaging citizens of today and the future.